FREE USA SHIPPING ON MOST ORDERS OVER $85!

Shipping Info & Return Policies

SHIPPING

All orders will be shipped by UPS ground service or by the USPS service.
International Shipping will be shipped via DHL

 

Standard Shipping:

shipping

  • Orders are shipped via USPS Priority or UPS ground shipping (Whichever option is the lowest cost). If you have a preferred shipping option, the order may be subject to the difference of the shipping cost and the $10 flat rate shipping charge.
  • For the Free shipping offer, the merchandise total must reach $85 after all discounts & before taxes and shipping.
  • Additional shipping charges may apply to orders that are heavy due to including liquids. In this case, Free shipping may be issued as a $10 credit towards the difference of the actual shipping cost.
  • Shipments to Alaska, Hawaii, US Territories, or Military APO/FPO and Canada addresses may be subject to additional shipping charges. (Free Shipping may not apply)
  • Free shipping does not apply to Mats, Equipment and Furniture
  • Shipping method for Mats, Equipment and Furniture orders will be determined by item/order weight. Mats, Equipment and Furniture cannot be sent to a P.O.Box or using USPS. Mats, Equipment and Furniture cannot be shipped to Alaska, Hawaii, US Territories, or Military APO/FPO and Canada at this time.
  • If your order is “returned to sender” due to an incorrect address provided, additional shipping charges will be required from the buyer to re-ship the package. Otherwise, the order will be refunded less the actual shipping cost whether free shipping or flat rate shipping was used (the cost may be more or less than the flat rate shipping depending on location and weight of the package).

Please Email us at BarberDepot@gmail.com or call us at (201) 300-6500 for shipping quotes.

INTERNATIONAL Shipping:

  • International shipments will be shipped via DHL or USPS Priority Mail Int’l 
  • We are currently adding new countries on a case by case basis. If your country does not appear on the shipping list, please email us for us to review the shipping costs.
  • Free shipping DOES NOT apply to international orders.
  • Buyers are responsible for any fees, taxes, and customs fees for orders shipped outside of the United States.
  • Currently we do not ship aerosols and liquids INTERNATIONALLY. If your order consists of any of these items, we will contact you to cancel your order and to place a new order without these items,which may cause a delay in shipment.
  • Additional shipping charges may be required for heavier items or location after order is placed. If this is the case, we will contact you before the order is processed.

If you receive a package with missing or incorrect items, Please contact us within 7 days of the delivery of the item.

PAYMENT TYPE

We proudly accept Visa, Mastercard and Discover credit/debit cards.

card

You may also purchase using a money order or cashier’s check. C.O.D.’s are available with cash or money order payments only. Please call us for more information on these payment methods. No personal checks will be accepted. Mail payments to:

RETURNS

Please Email Barberdepot@gmail.com or call (201)300-6500 Monday-Friday from 8:00am- 5:30pm eastern standard time for a return authorization number. Returns received without an RMA # will be refused and returned to you. Please read our policies below.

NO RETURNS WILL BE ACCEPTED FOR:

  • CHEMICALS
  • LIQUIDS
  • AEROSOLS
  • CLIPPER/TRIMMER BLADES
  • RAZORS/RAZOR HOLDERS

You may return an item within 30 days of the shipping date as long as it has not been used. Return shipping charges will be paid by the customer. A refund will be issued for the cost of the merchandise minus the original cost of shipment and is subject to up to a 20% restocking charge. If the merchandise you wish to return drops the order total under the $85 threshold for free shipping, we will deduct the actual shipping cost.

If the inspection of the item reveals the item to be used, the customer will be responsible for the cost of the return shipping of the item back to the customer or a restocking fee of 50% will be applied in addition to any and all shipping charges associated with the product.

Returned items must have a copy of the sales receipt and all packaging, including warranty cards, instructions, etc. The merchandise and packaging must be in new condition. Returns must be packed inside a shipping carton with adequate packing.

All defective Wahl and Andis machines must be sent to the respective manufacturer for warranty service.

If you would like to return a Wahl or Andis Machine, it must be in new and unused condition with all original documentation and accessories included in thep original box. We will refund the cost of the machine less the 20% restocking fee and any applicable shipping charges incurred (actual shipping cost if order was sent through free shipping) after we inspect the machine to be in new, unused condition.
If the inspection of the item reveals the item to be used, the customer will be responsible for the cost of the return shipping of the item back to the customer or a restocking fee of 50% will be applied in addition to any and all shipping charges associated with the product.

EXCHANGES for other items are not available at this time. In order to exchange for another item, the item must be returned and refunded and a new order must be placed for the desired item

 

MANUFACTURER’S LIMITED WARRANTY

Beauty & Barber Chairs, Heavy Equipment, and Furniture

The merchandise of the manufacturer and sold by Barber Depots. is designed for professional use only and must be installed by a licensed professional. A licensed plumber must install all shampoo bowls and vacuum breakers.In the event of defects in material and workmanship, the manufacturer’s obligation shall be limited to free parts repair or replacement at the option of the manufacturer on any defective part for a period of one year. Under the manufacturer’s warranty, all shipping and handling charges shall be borne by the final purchaser. The manufacturer’s warranty does not apply to defects in parts due to ordinary wear and tear, due to actions of persons or entities other than the manufacturer or due to transportation of the goods. The warranty is not transferable. The manufacturer does not provide on site servicing.

All new merchandise may be returned within 5 days of delivery of the merchandise and will be subject to a 20% restocking fee. Return shipping cost will be paid by the customer. All merchandise returned must have prior approval from the manufacturer, must be shipped in the original shipping container and must be insured against damage. Proper re-packaging of the merchandise into the original shipping container is the responsibility of the customer.

If your order must be cancelled, it must be cancelled before the order is shipped. If the order is cancelled after the goods leave the factory, the customer is responsible for the outgoing and return shipping charges and up to a 20% restocking fee.

The trucking company is only responsible for placing the merchandise at the end of the truck. Customer is responsible for un- loading and bringing the goods into the building. For an additional charge, the trucking company will unload the merchandise for you and place the items inside the building provided the front door is wide enough for the shipping containers to go through. If the front door is not wide enough for the shipping cartons to go through, the delivery driver will place the merchandise by the front door. The trucking company will not unpack the boxes or cart away empty shipping containers or set up equipment. For shipping cost and any delivery assistance, call (201)300-6500.

For your protection, the acceptance of the shipment by the transportation company is an acknowledgement that the articles were delivered to them GOOD WORKING CONDITION AND PROPERLY PACKED. The trucking company that delivered the merchandise to you is responsible for its safe delivery.

If the shipment is damaged (visible or concealed):

Have the delivery driver person note on the freight bill of lading the nature and extent of damages.

Notify the Transportation Company’s office to inspect the merchandise

File a claim for damages at once. In filing a claim, you may make a cash adjustment with the Transportation Company for full value, arrange to have repairs made, or replace the merchandise.

If the damage is unnoticed until the merchandise is unpacked, notify the Transportation Company’s office immediately and ask to have it inspected.

Do not destroy any packing materials until the shipment is inspected and the claim is settled. Normal wear and tear of the packaging materials is anticipated, but the final responsibility for protecting the original packing materials is the customer’s.

If you receive shortages:

If the shipment delivered to you is not in accordance with the quantity of cartons shown on the delivery receipt, do not accept it until such shortages are noted on the freight bill and bill of landing. Any claims for loss or damage should be filed immediately with the Transportation Company that made the delivery to you. The manufacturer and Barber Depots.accept no responsibility for merchandise damaged in transit.

The manufacturer assigns to the buyer those warranties provided by the manufacturer of the merchandise being purchased. The only remedies for a breach of such warranty shall be those remedies specifically provided by the manufacturer of the merchandise with respect to which such warranty applies. The buyer hereby agrees to look solely to the manufacturer of the merchandise for performance, and or implementation, of the remedies provided by the manufacturer for the breach of such warranties.

The warranty(s) from the manufacturer is exclusive and no other warranty, whether written or oral, is expressed or implied. The manufacturer specifically disclaims the implied warranty for merchantability or fitness for a particular purpose of use.

 

DISCLAIMER

Prices are subject to change without notice. Prices may differ Online vs In-Store. We reserve the right to limit quantities and are not responsible for printing errors. Some illustrations are for representation only and may not reflect the actual look or size of the product offered. Some items incur an additional delivery charge. No reproduction by any means is allowed without written permission of Barber Depots.